Feedback from users is important in the continued development of services offered by The Norwegian Polar Institute, by Kings Bay AS and by institutions with activity in Ny-Ålesund. We therefore encourage researchers to share their thoughts on what works, and where we need to improve our information and services.

The completed feedback form will be sent to NPI in Ny-Ålesund, who will then coordinate follow-up locally with the other actors in Ny-Ålesund. (As an example, feedback related to the operation of common infrastructure will require involvement from relevant departments at Kings Bay AS.)

You can choose whether to include your name and email address in the feedback form, or submit your input anonymously. (If you provide contact information, we will get back to you with an update on how your feedback has been processed.)

  • Did you get the needed information when planning your stay in Ny-Ålesund, where could we improve?
  • What were you particularly satisfied with during your stay in Ny-Ålesund Research Station?
  • Where do you see room for improvements?
  • Your feedback can be anonymous or you can sign with your name. If you want a reply to your feedback, you have to leave your name and email in order for us to contact you.